Refund Policy

Return & Refund Policy – Stay Pressed

At Stay Pressed, your satisfaction is important to us! Since all our products are made to order, we currently do not offer returns or exchanges unless there is a problem with your order.

Damaged, Defective, or Incorrect Orders

If your item arrives damaged, misprinted, or defective, we're happy to make it right. Please contact us within 30 days of receiving your order at [your email] with the following:

  • A clear photo of the item showing the issue

  • Your order number

  • A short description of the problem

We’ll review your request and offer a replacement or full refund if the issue is confirmed.

Wrong Address or Order Errors

Please double-check your shipping information before placing your order. We cannot offer refunds or replacements for:

  • Incorrect address provided by the customer

  • Items lost due to incomplete or inaccurate shipping details

  • Buyer’s remorse or change of mind

If your order hasn’t shipped yet, email us ASAP at [your email] and we’ll do our best to update the address.

Lost Packages

If your package hasn’t arrived within the expected time, contact us. We’ll investigate with the shipping provider and help resolve the issue.

For any concerns or questions about your order, feel free to contact us at [your email and reference your order number on our contact page]. We're here to help!

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